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Emergency management organizations are increasingly seeing a mismatch between the traditional common-and-control methods they've been taught and the needs of the people they lead and the problems they face. Complexity theory raises important questions about leadership in emergency management. What is the role of a coordination centre in a self-organizing system? How can leaders work with emergence during an emergency in a complex adaptive system. This presentation offers both theoretical grounding and practical tips to integrate insights from complexity theory into emergency management practice.