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Mass casualty preparedness initiatives, specifically Crisis Standards of Care (CSC), hold many lessons for leaders every sector.
CSCs enact substantial changes to standard health care operations and the level of care it is possible to deliver, due to pervasive or catastrophic disaster. CSCs require collective, system-wide change in an instant. System and process agility are required, but having team members make the psychological shift in mere minutes requires proper preparation and strong leadership before, during, and after the emergency.
As a scholar of emergency management and mass casualty standards of care Rob will share some hidden treasures found in his research on CSC.
Emergency Preparedness Manager Rob Ferris of the Salinas Valley Memorial Healthcare System in Monterey County CA has over 25 years of healthcare, public safety, and emergency management experience. Rob was a presenter at the 10th anniversary of 9/11 where he shared medical response changes to active shooter and blast trauma standards of care. Rob enjoys being engaged throughout the community and stakeholder cohort and promoting a culture of emergency preparedness and safety. Rob is passionate about mass casualty preparedness initiatives: specifically Crisis Standards of Care (CSC).